JOB SUMMARY

Works under the leadership of the Radiology Manager to provide reception, registration and scheduling services to patients of all ages. Responsible for performing the following work processes: reception of patients, pre-registration, registration, scheduling, medical record, order entry, and application of the hospital information systems functions.

　JOB BEHAVIORS

Employees support our mission and demonstrate these behavior in their daily work:

Quality

• Do the right things the first time
• Deliver superior service--with a smile
• Support one another and work together
• Use good judgement in the best interest of patients

　JOB DUTIES

1. Registration

Receives/registers patients in a timely and efficient fashion.

2. Registration/ Scheduling

Accurately performs the registration and scheduling process while interacting in a professional manner with patients.

3. Clerical information/Distribution

Distributes documentation to the appropriate area in a timely manner.

4. Patient Education

Utilizes effective communication and decision making skills to anticipate patients` expectations and educational needs.

5. Medical Record Management

Prepares radiological charts to maintain Radiology's medical record in accurate and complete form.

6. Other Duties

Performs related duties, assists others as needed and performs special assignments as necessary for the smooth operation of both departments.

　JOB SPECIFICATION

1. Education

High School Diploma. Medical Terminology Education preferred.

2. Licensure

None.

3. Experience

Technical/motor.

4. Essential Technical / Motor Skills

Sight and hand/eye coordination required working with various computers and handling of equipment. Standing/sitting for extended periods, walking, stair climbing, and ability to hear and interpret information.

5. Interpersonal Skills

Good communication skills. Ability to interact with individuals for staff cooperation and patient/family communication. Able to care/communicate with patients of all ages.

6. Essential Physical Requirements

Lifting, escorting and supporting patients, stooping and bending while using appropriate body mechanics.

7. Essential Mental Skills

Mental concentration, mathematical comprehension, innovative problem solving abilities.

8. Essential Sensory Requirements

Good vision, good hearing and sense of touch.

9. Exposure to Hazardous Substances

Patients care environment, infectious diseases and body fluids.

10. Work Hours

Rotate day shift, afternoon shift and weekends. Hours may vary dependent on patient volumes and department needs.

11. Age Specific

Proficient with all age groups within defined patient population

12. Attendance

Regular job attendance is required.